Myki cards where to purchase




















If you don't touch off, a default fare, which may be more than you would normally pay, will be charged. Note that it is not necessary to touch off when using trams as a default fare is always applied, unless your tram journey is only within zone 2 and you wish to touch off to claim a cheaper fare.

Children aged 3 years or under travel on public transport for free, thus they do not need to use Myki. Myki is the only ticketing system in use within metropolitan Melbourne and surrounding regional areas where your journey does not extend further from Melbourne than Ballarat, Bendigo, Geelong including Bellarine Peninsula , Seymour and Traralgon.

Outside of that area, you will require a paper ticket. All journeys within this zone are free and do not require the use of Myki. Signage at tram stops will identify the zone boundary. If your journey starts or finishes outside the free tram zone boundary, you will need to use Myki to travel and you will need to touch on either when you board the tram or when the tram leaves the free tram zone.

As the City Circle Tram view map operates exclusively within the free tram zone, travellers do not need to use a Myki card on any part of that service. About Victoria. You can then use your phone to touch on and off. There are more details on how to set it up on the PTV web site. Mobile Myki can be a little slow, particularly when getting used to best way of touching your phone, which is a bit different to touching a card.

Different phones have the NFC chip in different positions. The fares are the same. You can load it with Myki Money, or some types of Myki Pass.

It can be registered on the web site to view travel history. Passes on Mobile Myki can only be for 7, 28, 30, 31, 35, 40, 60 or days.

Unlike physical cards, topping up a Mobile Myki via Google Pay is instant. This is handy for those who use public transport regularly, but not enough for Myki Pass.

This is available in some cities, such as Sydney and London , and is particularly useful for tourists. Those services continue to use paper tickets only. The Family Traveller concession still requires a paper ticket, regardless of your destination. At all other times, one child can travel free and one child needs to have a valid ticket. See here for more detailed terms and conditions. If their journey partly includes a service not covered by Myki, a paper ticket to cover their entire journey must be purchased prior to departure.

Myki users must still touch on and off where required, but the Myki system will not charge anything over and above the fare already deducted. However passengers are urged to keep a close eye on their card balance to make sure the system always operates as required. This same concession also applies to travel on the regional town bus systems on which Myki operates.

Note: Some increases in this allowance were made on 1 January So a passenger who touches on in Zone 8 at 9. Although the off-peak period starts at 6 p. For full pricing details see the relevant table in the Victorian Fares and Ticketing Manual. You can see full details of the offer here. Commuter Club is also available via some employers.

Note that Commuter Club is only a Melbourne metropolitan program. If your Myki card is registered and it is lost or stolen, report that as soon as possible by calling , or logging on to your online Myki account, or going a PTV Hub.

Your balance is protected from the time you report the problem. You can organise a replacement for a registered card from any of above locations, and the balance on your lost card will be transferred to the new one.

In that case, it will take up to 36 hours to transfer a Myki Pass to your new card, and up to 7 days to transfer any Myki Money to your new card. You can also post a damaged or defective card to PTV for replacement. You will need to print out the Replacement Request Receipt and post it along with the Myki you want to replace. It will take at least 10 business days for the new card, preloaded with any remaining balance, to be sent back to you. Note that if you use the paper from you must return your Myki card with it.

The refunded amount can either be sent to you as a cheque, or the unused funds can be transferred to another Myki. It takes up to 10 business days for a Myki Pass to be converted to Myki Money and up to 21 business days for cheque refunds to be processed. It is possible to get a card completely anonymously from Myki vending machines or over the counter.

Unregistered cards get access to the same fares. If you register your card you are protected against theft or the loss of the card, because you can report the loss, have your Myki deactivated, and have the remaining credit balance transferred to a new card.

You can also set a registered card to be topped up automatically with money from your bank account. You can read it here. It is perfectly legal for other people to use your Myki, provided that it only has Myki Money loaded on it.

However you are not allowed to share your card if Myki Pass is loaded on it. Note however, that this reactivation process can take up to 24 hours, so if your balance is too low to allow you to travel, you will need to top up your card immediately for instance at a vending machine if you want to use it there and then.

Only in certain circumstances. Note that if you break the journey during which your Myki goes into negative balance, any other touch on will be refused, even if the two-hour travel period has not expired. It is also important to note that even though the Myki Pass on your card may be valid for travel, you cannot commence a journey using Myki Pass if the Myki Money balance on that card is negative. Touching on and touching off allows the system to know what to charge you, although touching off on trams is optional see below.

Touch on your Myki ticket at a reader as you enter the station, or as you board the tram or bus. Touch off the ticket at a reader as you leave the station, or leave the tram optional or bus. You must place the ticket flat on the reader. The card must be within about half a centimetre of the reader, but preferably touching it. It will often not work if you have other cards in your wallet which use similar technology an RFID chip , because that confuses the reader.

You need to touch on every time you enter a station, tram or bus to ensure your ticket is valid for travel, even if you have already touched on somewhere else for the particular journey you are undertaking. In reality, you must touch on the first time you use a ticket for a particular journey, to set its expiry date and time. Not doing so is fare evasion. So no need to purchase a Myki card for that trip. Melbourne Zoo. Werribee Open Range Zoo. Sea Life Melbourne Aquarium. Eureka Skydeck DFO South Wharf.

Melbourne Museum. Old Melbourne Gaol. National Gallery of Victoria. Public Holidays. Australian International Airshow. The Big Design Market.

AUS-X Open. Santas Magical Kingdom. Equitana Melbourne. State Rose and Garden Show. Melbourne Cup Parade. Wellness Walk and Research Run.

Melbourne Underground Film Festival. Dog Lovers Show. Melbourne Attraction Pass. Melbourne Cable Park. Escape Rooms.



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